Consumer Service Agent

Consumer Service Agent

Job Summary of Consumer Service Agent:

Responsibilities in this position include managing packages, conducting quality checks, and overseeing transactions to ensure customers have a seamless experience. With various shifts offered, this role provides a fantastic opportunity to kickstart or advance your career in a dynamic setting.

Job Duties and Responsibilities of Consumer Service Agent:

• Provide assistance to customers with their shipping-related inquiries and services.
• Inspect shipping details for accuracy and review packages to ensure they adhere to quality guidelines.
• Manage package processing using UPS systems and maintain meticulous records.
• Manage sales transactions in a professional and expedient maer.
• Offer top-tier customer support in a professional and efficient maer in a quick-paced setting.

Qualifications and Experience of Consumer Service Agent:

• Previous experience is not necessary as training will be given.
• Proficient in communicating and coecting with others.
• Core computer skills needed for package monitoring and record management.
• Proficiency in managing multiple assignments and paying close attention to particulars.
• Being legally allowed to work in the U.S. is a fundamental prerequisite.

Benefits of Consumer Service Agent:

• Individuals can choose between Part-Time, Full-Time, and Seasonal positions that cater to their scheduling requirements.
• Attractive pay incentives and possibilities for professional growth.
• Healthcare, dental, and vision perks (extended after a waiting period).
• Employees are eligible for paid time off during vacations as well as on holidays.
• A retirement fund with contributions from both the employee and the employer, as is typical with a 401(k) plan.
• Reduced rates on goods and educational support are part of the employee benefits package.

Salary:

• The hourly rate for this position stands at $21.00.

About UPS:

Recognized as a leading Fortune Global 500 firm, UPS has established itself as one of the premier players in the logistics sector, specializing in the efficient delivery of packages and comprehensive supply chain management services. By championing iovation, sustainability, and community involvement, UPS remains steadfast in its mission of delivering impactful outcomes. Elevate your professional trajectory by becoming a part of UPS's inclusive and dedicated workforce

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