Customer Help Agent

Customer Help Agent

Job Summary of Customer Help Agent:

In this position, you will be responsible for handling packages, conducting quality verifications, and managing transactions to ensure a flawless customer experience. With a selection of shifts to choose from, this job provides a great opportunity to begin or enhance your career in a dynamic environment.

Job Duties and Responsibilities of Customer Help Agent:

• Provide assistance to customers with their shipping-related inquiries and services.
• Verify shipping destinations and assess packages for compliance with quality specifications.
• Utilize UPS systems to process packages effectively and keep detailed records.
• Complete sales transactions in a timely and professional fashion.
• Deliver expert and welcoming customer assistance amidst a busy environment.

Qualifications and Experience of Customer Help Agent:

• No prior experience needed; you will receive training.
• Proficient in communicating and coecting with others.
• Fundamental computer abilities for monitoring packages and maintaining records.
• Skill in juggling various tasks while upholding a keen eye for detail.
• Having the necessary authorization to work in the U.S. is essential.

Benefits of Customer Help Agent:

• The company offers Part-Time, Full-Time, and Seasonal positions to suit different availability preferences.
• Competitive salary offering along with potential for career growth.
• Healthcare, dental, and vision perks (extended after a waiting period).
• Paid vacation and holidays are a standard part of the employment benefits offered to workers.
• A retirement savings vehicle with company-provided contributions, often structured as a 401(k) plan.
• Workers can take advantage of discounts and programs that support their educational endeavors.

Salary:

• The compensation for this position starts at $21.00 hourly.

About UPS:

UPS is a prominent Fortune Global 500 corporation and among the largest entities in logistics services globally, known for its expertise in package transportation and efficient supply chain management. Prioritizing iovation, sustainability, and community involvement, UPS remains dedicated to delivering significant value. Become a part of the dynamic and dedicated UPS workforce to advance your career prospects collaboratively

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