Customer Complaint Resolution Agent

Customer Complaint Resolution Agent

Job Summary of Customer Complaint Resolution Agent:

In this position, you will be responsible for handling packages, conducting quality verifications, and managing transactions to ensure a flawless customer experience. With a selection of shifts to choose from, this job provides a great opportunity to begin or enhance your career in a dynamic environment.

Job Duties and Responsibilities of Customer Complaint Resolution Agent:

• Provide assistance to customers with their shipping-related inquiries and services.
• Authenticate delivery locations and scrutinize packages to ensure they conform to quality criteria.
• Use UPS systems to manage package operations and uphold meticulous record-keeping.
• Manage sales transactions in a professional and expedient maer.
• Provide top-quality and friendly customer support within a fast-paced environment.

Qualifications and Experience of Customer Complaint Resolution Agent:

• No previous experience required as training will be offered.
• Demonstrating strong interpersonal skills and communication prowess.
• Core computer skills needed for package monitoring and record management.
• Aptitude for multitasking effectively while emphasizing precision in details.
• Having the lawful right to work in the U.S. is a prerequisite.

Benefits of Customer Complaint Resolution Agent:

• Individuals can choose between Part-Time, Full-Time, and Seasonal positions that cater to their scheduling requirements.
• Attractive pay rates with the chance for professional development.
• Health insurance, dental care, and vision coverage benefits (accessible after a waiting period).
• Workers are compensated for their absence during both vacation periods and public holidays.
• A retirement savings vehicle with company-provided contributions, often structured as a 401(k) plan.
• Reduced rates on goods and educational support are part of the employee benefits package.

Salary:

• This position offers a base salary of $21.00 hourly.

About UPS:

UPS is a Fortune Global 500 company and one of the world's largest logistics providers, specializing in package delivery and supply chain solutions. With a focus on iovation, sustainability, and community, UPS is committed to delivering what matters. Join our diverse, hardworking team and take the next step in your career with UPS

Related Keywords: jobs hiring near me, UPS jobs near me, seasonal jobs near me, jobs near me, UPS hiring near me, warehouse jobs near me, places hiring near me, UPS hiring, part time jobs near me, UPS driver jobs, UPS warehouse jobs, open interviews near me, UPS careers near me, UPS jobs, weekend jobs near me, seasonal jobs hiring near me, UPS seasonal jobs, UPS package handler, UPS CDL jobs, airport jobs near me, UPS employment, delivery jobs near me, package handler jobs near me, UPS job openings, driving jobs near me, UPS truck driver jobs, UPS career, laborer jobs near me, courier jobs near me