Customer Relations Support Agent

Customer Relations Support Agent

Job Summary of Customer Relations Support Agent:

This job involves the processing of packages, quality assurance tasks, and the management of transactions to ensure a smooth customer journey. With a range of available shifts, this role offers an ideal chance to start or progress your career within a dynamic industry.

Job Duties and Responsibilities of Customer Relations Support Agent:

• Help customers with shipping inquiries and provide necessary services.
• Verify shipping destinations and assess packages for compliance with quality specifications.
• Manage package processing using UPS systems and maintain meticulous records.
• Carry out sales transactions effectively and in a professional maer.
• Deliver excellent and courteous customer support within a dynamic setting.

Qualifications and Experience of Customer Relations Support Agent:

• Training will be provided, regardless of prior experience.
• Proficiency in both communication and interpersonal interactions.
• Fundamental computer abilities for monitoring packages and maintaining records.
• Proficiency in managing multiple assignments and paying close attention to particulars.
• It is imperative to hold the legal authorization to work in the U.S.

Benefits of Customer Relations Support Agent:

• The availability of scheduling options includes Part-Time, Full-Time, and Seasonal positions to accommodate different preferences.
• Pay scale that encourages competitiveness and potential for advancement.
• Health insurance, dental, and vision benefits (attainable after a waiting period).
• Paid vacation and holidays are a standard part of the employment benefits offered to workers.
• A retirement fund with contributions from both the employee and the employer, as is typical with a 401(k) plan.
• Staff members are entitled to lower prices on items and access to educational aid programs.

Salary:

• The remuneration for this position is $21.00 per hour.

About UPS:

UPS is a prominent Fortune Global 500 corporation and among the largest entities in logistics services globally, known for its expertise in package transportation and efficient supply chain management. Prioritizing iovation, sustainability, and community involvement, UPS remains dedicated to delivering significant value. Become a part of the dynamic and dedicated UPS workforce to advance your career prospects collaboratively

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