Customer Service Driver

Customer Service Driver

Job Description of Customer Service Driver:

Friendly interaction and physical fitness are a couple of qualities that UPS is looking for in its Customer Service Driver. The main deliverables are carrying packages by stepping outdoors, driving the well-recognized brown trucks, proactively offering customer assistance and ensuring committed and precise deliveries. Candidates who perform the job efficiently and effectively are rewarded with competitive remuneration and a wide range of benefits along with a chance to work full-time hours that could vary based on business exigencies.

Job Duties and Responsibilities of Customer Service Driver:

• Use UPS delivery trucks to deliver packages to customers' designated locations.
• Transfer packages that weigh up to 70 lbs. through safe and secure lifting.
• Ensure excellent customer service is provided while keeping up a professional image.
• Employees must follow the appearance guidelines set by UPS, which includes wearing the company-provided uniform.
• It is compulsory to work for a minimum of eight hours and a maximum of ten hours every day, with a flexible work schedule that spans either Monday to Friday or Tuesday to Saturday.
• Clear the DOT physical check-up as mandated by law.

Qualifications and Experience of Customer Service Driver:

• A valid driver's license that meets state requirements must be obtained, and a CDL is not always required.
• Strength to lift objects up to 70 pounds in weight.
• Superior driving skills and a strong commitment to providing excellent customer service.
• Protecting the legal right to work in the US for all individuals, and ensuring they are treated fairly in the workplace, will strengthen the nation's economy and promote social justice.
• The UPS uniform and personal appearance guidelines are designed to support a consistent and professional image for all employees working for the company.

Benefits of Customer Service Driver:

• Excellent weekly pay.
• Our company's growth strategy encompasses the provision of multiple opportunities to learn and enhance skills.
• 401(k) plan.
• Defined-benefit pension plan.
• Once a designated waiting period has passed, employees become eligible for medical, dental, and vision insurance coverage.
• $0 healthcare premium.
• Financial support for legally obligated vacation days and paid absence due to sickness or family medical issues.
• Paid holidays.
• The Employee Stock Purchase Program is offering a discounted price to all current employees.
• Employee Assistance Program.

Salary:

• The base compensation for each hour of work amounts to $23.00.

Why UPS?:

UPS is internationally recognized for providing first-rate logistical and parcel delivery services which prioritize customer satisfaction and efficiency. We are also deeply committed to fostering ethical, sustainable, and environmentally conscious practices. As a diverse team made up of professionals from various fields, we work together to deliver what matters to our customers, communities, and employees. By becoming a member of our award-wiing team, you can make a difference and be appreciated for your efforts

FAQ's

Q: What is a package delivery driver called?

A: A package delivery driver can be referred to as a delivery person, carrier, shipper, courier, or messenger.

Q: What does a UPS package delivery driver do?

A: A UPS driver delivers packages to customers efficiently and professionally, handles customer interactions, drives delivery trucks, and returns to the hub after completing deliveries.

Q: What do you call a person who delivers packages?

A: A person who delivers packages is often called a courier.

Q: How do UPS drivers know where to go?

A: UPS drivers use an advanced routing system that optimizes their routes based on package volume, destination, and delivery windows, ensuring timely deliveries.

Q: How to become a carrier for UPS?

A: To become a contract carrier for UPS, you need at least five commercial vehicles, a USDOT number, an MC number, satisfactory safety ratings, and appropriate insurance, while also complying with federal and state regulations.

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