Customer Assistance Agent

Customer Assistance Agent

Job Summary of Customer Assistance Agent:

In this role, you will be responsible for handling packages, conducting quality checks, and managing transactions to ensure a seamless customer experience. With flexible shifts available, this presents a great opportunity to start or advance your career in a dynamic setting.

Job Duties and Responsibilities of Customer Assistance Agent:

• Help customers with shipping inquiries and provide necessary services.
• Authenticate delivery locations and scrutinize packages to ensure they conform to quality criteria.
• Perform package handling tasks through UPS systems and uphold precise record-keeping standards.
• Carry out sales transactions effectively and in a professional maer.
• Provide exceptional and polished customer assistance in a rapid-paced setting.

Qualifications and Experience of Customer Assistance Agent:

• No prior experience needed; you will receive training.
• Proficiency in both communication and interpersonal interactions.
• Foundational computer knowledge for package tracking and record retention.
• Aptitude for multitasking effectively while emphasizing precision in details.
• It is imperative to hold the legal authorization to work in the U.S.

Benefits of Customer Assistance Agent:

• Individuals can choose between Part-Time, Full-Time, and Seasonal positions that cater to their scheduling requirements.
• Competitive salary offering along with potential for career growth.
• Health insurance, dental, and vision benefits (attainable after a waiting period).
• Workers are compensated for their absence during both vacation periods and public holidays.
• A retirement savings arrangement with employer-funded contributions, like a 401(k) plan.
• Staff members are entitled to lower prices on items and access to educational aid programs.

Salary:

• The hourly rate for this position stands at $21.00.

About UPS:

UPS, a prominent organization on the Fortune Global 500 roster, has solidified its position as a key player in the logistics industry, specializing in efficient package delivery and robust supply chain services. By prioritizing iovation, sustainability, and community involvement, UPS remains steadfast in its commitment to delivering meaningful results. Seize the opportunity to propel your career forward by joining UPS's inclusive and hardworking team

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