Client Service Agent

Client Service Agent

Job Summary of Client Service Agent:

In this role, responsibilities include managing packages, conducting quality assessments, and overseeing transactions to ensure customers have a seamless experience. With a variety of shifts on offer, this role provides a wonderful opportunity to begin or advance your career in a dynamic workplace.

Job Duties and Responsibilities of Client Service Agent:

• Provide support to customers regarding shipping queries and assistance.
• Confirm that shipping details are correct and assess packages to ensure they meet quality benchmarks.
• Carry out package processing duties with UPS technology while ensuring record accuracy.
• Conduct sales transactions with efficiency and a high level of professionalism.
• Offer top-notch customer care with a professional and welcoming demeanor amid a high-speed atmosphere.

Qualifications and Experience of Client Service Agent:

• Training will be provided, so prior experience is not a requirement.
• Proficient in communicating and coecting with others.
• Essential computer competencies for tracking packages and organizing data.
• Skill in juggling various tasks while upholding a keen eye for detail.
• Being permitted to work in the U.S. is a mandatory condition.

Benefits of Client Service Agent:

• Various scheduling arrangements like Part-Time, Full-Time, and Seasonal roles offer flexibility in working hours.
• Competitive salary and room for career development.
• Benefits for medical, dental, and vision coverage (available after a waiting period).
• Employees receive compensation for taking time off for vacation and designated holidays.
• An employer-sponsored retirement plan that includes contributions from the company, like a 401(k).
• Employees can enjoy discounted prices and receive aid for continuing their studies.

Salary:

• The hourly rate for this position stands at $21.00.

About UPS:

The renowned multinational corporation UPS stands out as a top-ranking entity in the logistics industry, excelling in reliable package delivery services and effective supply chain management solutions worldwide. Upholding its core values of iovation, sustainability, and community engagement, UPS is unwavering in its commitment to delivering results that truly matter. Embrace new career opportunities and growth potential by joining UPS's diverse and industrious team

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