Customer Account Support Agent

Customer Account Support Agent

Job Summary of Customer Account Support Agent:

Responsibilities for this position include processing packages, executing quality checks, and managing transactions to ensure customers receive a seamless service. With various shifts available, this presents an optimal opportunity to launch or advance your career in an energetic setting.

Job Duties and Responsibilities of Customer Account Support Agent:

• Aid individuals with shipping concerns and inquiries they may have.
• Check shipping addresses for accuracy and inspect packages to ensure they meet quality standards.
• Manage package processing using UPS systems and maintain meticulous records.
• Conduct sales transactions with a focus on efficiency and professionalism.
• Deliver expert and welcoming customer assistance amidst a busy environment.

Qualifications and Experience of Customer Account Support Agent:

• No prior experience needed; you will receive training.
• Skillful in engaging with others through communication.
• Necessary computer competencies for package monitoring and record preservation.
• Skillful in multitasking and maintaining a meticulous approach to details.
• It is imperative to hold the legal authorization to work in the U.S.

Benefits of Customer Account Support Agent:

• There are opportunities for employment with flexible scheduling, including Part-Time, Full-Time, and Seasonal positions.
• Competitive compensation package and prospects for career growth.
• Health insurance, dental, and vision benefits (attainable after a waiting period).
• Compensation is provided for employees when they take time off for vacation or holidays.
• A retirement fund with contributions from both the employee and the employer, as is typical with a 401(k) plan.
• Benefits for employees feature discounts on purchases and assistance with educational pursuits.

Salary:

• The pay rate attached to this role is $21.00 per hour.

About UPS:

UPS is a Fortune Global 500 company and one of the world's largest logistics providers, specializing in package delivery and supply chain solutions. With a focus on iovation, sustainability, and community, UPS is committed to delivering what matters. Join our diverse, hardworking team and take the next step in your career with UPS

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